3 Jobs in Rochester, MN
AKE Safety Equipment is Hiring an IT Coordinator Near Rochester, MN
IT Coordinator Responsibilities
Job Purpose:
This position is responsible for ensuring an outstanding level of customer service by providing technology support to staff and by coordinating with our offsite IT partners EO Johnson. This person is/would be responsible for engaging in more proactive planning and support and organizing the office needs at AKE. Prioritizes, evaluates, resolves, and escalates issues as required. Essential Duties and Responsibilities:
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
- Provides coworkers with first-level diagnosis and troubleshooting of computer problems relating to software packages, basic hardware issues, word processing spread sheets, accounting systems and specific applications.
- Understands common problem inquiries to offer immediate solutions; tracks all customer contacts, research questions and issues, and resolves each interaction, to the customer's satisfaction.
- Supporting the office phone, voicemail, and fax systems with adds, changes, and moves. (Coordinated with EO Johson.
- Escalates problems to EO Jonson support personnel when appropriate.
- Conducts follow-up checks to ensure that problems are resolved.
- Documents all inquiries, calls and contacts with details and sufficient information for support personnel.
- Coordinates problem-solving efforts with support personnel, vendors, users, as needed.
- Participates in special projects as needed.
- Performs related duties as required.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
- Associate or bachelor’s degree preferred.
- Proficient in Salesforce, Fishbowl and QuickBooks preferred.
- Some SQL experience preferred.
- Specialized training in computers and software applications.
- Other combinations of applicable education, training, and experience equivalent to a bachelor’s degree, which provides the knowledge, skills, and abilities necessary to perform effectively in the position, may be considered.
- Knowledge of personal computers, database languages, and software programs.
- Ability to troubleshoot software and hardware problems with PCs, laptops, mobile devices, and desk phones.
- A familiarity with diverse platforms including Windows, Android, and iOS operating systems.
- Understanding of enterprise phone, fax, and voicemail systems.
- Ability to perform well in a fast-paced environment and manage time effectively.
- Ability to perform routine comparisons of data and analyses of information.
- Ability to communicate effectively, both orally and in writing and to quickly learn new skills and technology.
- Must be able to demonstrate decent/competent/etc. interpersonal skills.
- Dental, Health and Vision insurance
- 401K
- PTO
- Schedule – 8 hours shift – Monday to Friday
#AKECTY
#ZR
Job Summary
Full Time
Wholesale
$59k-73k (estimate)
03/28/2024
06/24/2024
akesafetyequipment.net
ROCHESTER, MN
50 - 100
1989
Private
ALLEN KRONEBUSCH
$10M - $50M
Wholesale
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The job skills required for IT Coordinator include Troubleshooting, Customer Service, Problem Solving, SQL, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Coordinator positions, which can be used as a reference in future career path planning. As an IT Coordinator, it can be promoted into senior positions as a Decision Support Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Coordinator. You can explore the career advancement for an IT Coordinator below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Coordinator jobs
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Step 3: View the best colleges and universities for IT Coordinator.
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